About Us

To place an order on our online store, simply follow these easy steps:

• Browse our website and explore our wide range of photocopiers, printers, and genuine parts.
• Once you’ve found the product(s) you wish to purchase, click on the item to view detailed specifications and additional information.
• Select the desired quantity and click on the “Add to Cart” button.
• Review the items in your shopping cart to ensure accuracy, and click on the “Checkout” button.
• Provide the necessary shipping and billing information, and choose your preferred payment method.
• Double-check your order details, and click on the “Place Order” button to complete your purchase.

Should you encounter any difficulties or have any questions during the ordering process, please don’t hesitate to reach out to our customer support team for assistance.

Absolutely! We understand the importance of post-purchase support and stand behind the quality and reliability of our products. Here’s what you can expect:

• Warranty: Most of our products come with a manufacturer’s warranty, which varies depending on the brand and model. The warranty period and coverage details can be found on the product page. If you encounter any issues covered by the warranty, we will assist you in initiating the warranty claim process with the manufacturer.
• After-Sales Support: Our dedicated team of technicians is available to provide comprehensive after-sales support. If you require assistance with installation, troubleshooting, or maintenance, please contact our customer support team. We will do our best to ensure that your equipment operates smoothly and efficiently.

We offer a variety of secure and convenient payment options to ensure a smooth and hassle-free shopping experience. You can choose from the following payment methods:

• Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, and American Express. Simply enter your card details during the checkout process, and your payment will be processed securely.
• Bank Transfer: If you prefer to make a bank transfer, please select this option during checkout. Upon placing your order, you will receive an email with our bank account details. Please ensure to include your order number as the payment reference.
• Cash on Delivery (COD): For customers within our service area, we offer cash on delivery as a payment option. You can pay for your order in cash when it is delivered to your doorstep. Please note that cash on delivery may not be available for certain products or locations.

Rest assured that all payment transactions on our online store are encrypted and securely processed to protect your personal and financial information.If you have any further questions regarding payment options or encounter any issues during the payment process, please don’t hesitate to contact our customer support team.